Terms and Conditions
Article1 Purpose
1. These Terms of Use set forth the terms and conditions of use of SQUARE ENIX BRIDGE ("Service") operated by Square Enix Co., Ltd. (“Square Enix”, "us", “our”, or “us”). Before using the Services, you must read and accept these Terms of Use as well as the Square Enix Privacy Notice which is incorporated by reference into these Terms of Use. If you do not agree to these Terms of Use, or do not agree to the Square Enix Privacy Notice or any Additional Terms, please discontinue use of the Services.
2. Square Enix will not knowingly collect personal information from anyone under the age of thirteen (13) (or other applicable minimum age in your place of residence) without obtaining verifiable explicit parental consent as may be required by applicable law. Children under the age of the applicable age of majority in your place of residence (“Minor”) must obtain consent from their guardian before using the Services.
Article2 Definition
Definitions of terms used in these Terms of Use shall be as set forth as follows and as defined in other provisions of these Terms.
(1) “Service” means the SQUARE ENIX BRIDGE service provided by Square Enix. This Service shares the User’s information (Including Registration ID and usage records of Individual Services) between the Individual Services. Details of this Service is stipulated in Article 6.
(2) "Individual Service" means any service provided to the User by Square Enix or any third party designated by us that uses the Services.
(3) "User" means individuals who use the Services
(4) "Personal Information" refers to personal information such as name, phone number, date of birth, email address, and any information that can be combined with other information to identify a particular individual
(5) "Registration ID" means an identifier issued or obtained by us or a third party designated by us to identify the user who wishes to register itself.
(6) "Password" refers to a combination of alphanumeric characters and numbers associated with a Registration ID used for user authentication.
(7) "Important Notice" means any notice of material information about the Service that we deem necessary to notify you.
(8) "Support Email" is an e-mail that we send in respond to questions submitted by Users.
(9) "Website" means the website(s) established by us or a third party designated by us to provide the Services
(10) "Points" means points that may be used within Individual Services that are issued to Users free of charge or for a fee from us or a third party designated by us.
(11) "Written Information" means information posted on the Website or through a Message, or information provided in an email addressed to us by the User in connection with use of the Service
(12) "Message" means our mail system in the Service
(13) "Data" means any information generated in connection with use of the Service, recorded, or stored in our or our designated third-party’s servers and User’s hardware (such as personal computers and related equipment). The foregoing does not include Written Information.
(14) "Terminate" or “Termination” means to close the user registration
Article3 Additional Terms
1. In addition to these Terms of Use, separate guidelines, rules, or terms of service or sale (“Additional Terms”) may apply to your use of Service. Where applicable, these Additional Terms will be made available to you before you start using any Service for which they are relevant.
2. Before using the Services, you must read and accept these Additional Terms.
3. To the extent there is a conflict between these Terms of Use and any Additional Terms, the Additional Terms will control unless expressly stated otherwise.
Article4 Registration ID
1. You must have a Registration ID to use the Service.
2. You shall obtain your Registration ID at your own responsibility and expense.
3. We assume no responsibility for the issuance, acquisition or expiration of the Registration ID. Any dispute arising between the issuer of the Registration ID and you shall be resolved between the concerned parties.
4. We do not allow multiple users to use the same Registration ID to use the Service. If you log in using a Registration ID, we will deem you to be the user of that account and will process any charges and use of Points incurred during that session.
Article5 User Registration
1. Where applicable, we may request you to register using multiple IDs to properly provide Service or any Individual Services.
2. Upon registration, the issuer of the Registration ID may disclose your e-mail address for us to contact you. If you wish to change your contact email address, you shall immediately make such change on the Website. We are not responsible or liable for any damages arising from your failure to make such changes.
3. We may withhold or deny user registration or Terminate a user account if we reasonably determine the following:
(1) User registered using false information such as the name of another person, use of false age, e-mail address, etc.
(2) User is a Minor who registered without the consent of its guardian
(3) User violated the terms of service, had their registration deleted, had their usage stopped, or had other measures taken in connection with past use of Service, Individual Services, or any other services provided by us
(4) User, regardless of whether they have the knowledge of its occurence, had problems or disagreements with other Users
(5) User used the Services for the purpose of a criminal act, for the purpose of harming public order and morals, or in breach of applicable laws and regulations
(6) User is using the Services for commercial purposes
(7) User violated these Terms of Use or any Additional Terms
(8) Any other cases that we reasonably deem to be inappropriate
4. You warrant that the Registration ID and password are your own information and are not false. However, the foregoing shall not be construed as our warranty or representation of the accuracy or reliability of information provided by Users.
Article6 Services
1. All matters related to the Service, such as the content, manner, frequency, and term, shall be determined at our discretion. The contents of this Service are as follows; provided however, the scope of the Service may differ for each Individual Service.
(1) Individual Service
(2) Providing information related to Individual Services
(3) Data migration service in connection with accessing Individual Service from a new device
(4) Data linking services in connection with accessing Individual Services from multiple devices
(5) Personal authentication services in connection with Services
(6) Any other services provided by us in connection with the Services
(7) Any other services related or attached to the Services
2. We may change part or all of the Service content for any reason without prior notice to you.
3. This Service shall be provided in a manner suitable for the recommended operating environment specified by us. However, this does mean that the Service cannot be used in any other environment. Further, even if your system meets the recommended operating environment, the Service may not function properly due to other factors. In such event, we are not responsible or liable for any damages incurred by you, unless otherwise provided by law.
4. When using the Service, you shall agrees with and shall comply with the following:
(1) We will not, for any reason, transfer all or any portion of any your Data to another User.
(2) You shall not lend, sell, or resell any or all of your Data to any third party for profit, nor obtain cash or any other currency, including electronic currency.
5. We, in connection with providing the Services to you, have the right to collaborate with third parties.
6. You agree that we may, in connection with operating the Services, without prior notice to you, edit or modify Written Information to post it on the Website, and revise or delete the Written Information after it has been posted. We have no obligation to monitor, delete or edit the Written Information. In addition, in order to respond to inquiries from you, we may, at our option, perform log analysis concerning your Written Information.
7. We may use your cookies and IP address for the following purposes:
(1) To provide enhanced functionality and personalization for log in using your Registration ID or a Password
(2) To provide Service at its full functionality
8. You acknowledge that we may send you Important Notices regardless of your email preferences.
Article7 Responsibility for using the Services
1. You shall use the Services in accordance with these Terms and the Additional Terms.
2. In using the Service, you shall prepare necessary personal computers, communications equipment and software, and all other necessary equipment, subscription to an Internet service provider, electric power, etc. at their own expense and responsibility, and shall make the Service available. In addition, you shall bear all of the communication expenses necessary for receiving emails, browsing Websites, and other operations by information and communication devices including mobile phones that occur on the receiving side of the Services.
3. If you cause damage to us or a third party (including other Users) or causes a dispute with a third party in relation to use of the Service, you shall compensate for the damage and we shall not be held liable in any way.
4. We consider the Registration ID and Password provided by you as your own information. You shall manage your Registered ID and Password at your own responsibility and expense, and may not lend, transfer, sell, pledge or disclose their Registered ID and Password to a third party.
5. If your Registered ID and Password is compromised due to your insufficient management, errors in use, disclosure to or allowing use by a third party, or unauthorized access, we shall not be held responsible liable in any way. You shall be responsible for the foregoing issues, and in the event that we suffer damage in connection with such issues, you shall compensate us for such damage.
6. In the event your Registration ID or Password is compromised, or if you suspect that your Registration ID or Password is used by a third party, you shall immediately notify us and shall follow our instructions, if any.
7. We shall not be held liable in any way for any loss incurred by you, such as inability to use the Services or Individual Services, due to your failure to notify us in accordance with the preceding paragraph.
Article8 Points
The terms in connection with the Points are as set forth in each Individual Service.
Article9 User’s Responsibility
1. You assumes all responsibility for the use of the Services and any result or information obtained from the Services.
2. Announcements related to the Services will be posted on the Website. We shall not be held liable in any way for any loss or damage suffered by you arising from your failure to confirm the contents of such announcements.
3. You acknowledge that there is a possibility of being involved in disputes with other Users using the Service. In view of such risks, you shall exercise due care when interacting with other Users. Further, in the event of any controversy between you and another User, you shall resolve such issues between the concerned parties, and we shall bear no responsibility whatsoever.
4. You shall be fully aware that the information transmitted through the use of the Service may be subjected to infringement of third party rights such as copyrights, trademarks, portrait rights, and publicity rights, and damage to the privacy, reputation, and credibility of third parties, and shall take sufficient care in transmitting the information so as not to cause such infringement or damage.
Article10 Intellectual Property Rights
1. All copyrights, trademark rights, industrial property rights, and other intellectual property rights and know-how relating to images, text, and other works, portraits, marks, information, data, and expressions provided on the our website in connection with the Services ("Square Enix Content") belong to Square Enix or its rightful owners. You may not, and you may not allow any third party to, use any Square Enix Content or the like for purposes other than to use the Services.
2. If we receives a suggestion or proposal from you regarding a new product, technology, design, advertising, or the like (“Proposal”), we have no obligation to keep such Proposal confidential or to review, evaluate or adopt such Proposal.
3. Copyrights, trademark rights, industrial property rights, and any other intellectual property rights and know-how pertaining to the Proposals throughout the world (including Japan) belong to Square Enix. We and our affiliates may use, disclose, or exploit goods or services that are identical with or similar to all or part of the Proposals, without restriction and without paying any royalties or other compensation to the Users who are the providers of the Proposals.
4. The copyright and related rights of any content or information (including blog posts and comments) provided by you to us through the use of the Service and any other intellectual property rights (“Contents”) belong to you (or, if you are not the owner, to the third party owner authorizing you to act on behalf of them). Such rights are not transferred by the act of you providing such information to us; however, by providing such information to us, you grant us the non-exclusive, worldwide, royalty-free license that is sub-licensable and transferable, to use such Content without any charge (This includes but is not limited to reproduction rights, public transmission rights, territorial rights, lending rights, transfer rights, translation rights, screening rights, adaptation rights). If moral rights apply, to the maximum extent permitted by law, you (or, if you are not the owner, the third party owner authorizing you to act on behalf of them) waive and agree not to assert such moral rights against us or our successors in interest, third parties designated by us to provide the Services, or any of our licensees, either direct or indirect. In addition, you shall not assign, pledge, or otherwise dispose of the intellectual property rights of the Content to any third party, or shall not allow any third party right holder to do so.
5. We have the right to freely use the Content for the purpose of advertising the Services without the prior consent of the User.
6. If any dispute arises between us and a third party in connection with the Content provided to us by you or our use of the Content provided by you, you shall be responsible for handling such dispute at your own cost and shall compensate us for any and all damages (Including direct, indirect, consequential damages, and attorneys' fees) incurred by Square Enix as a result of such dispute.
Article11 Restrictions
1. When using the Service, you must not do any of the following:
(1) Register using another person's Registration ID or Password, or impersonation of another person or entity (including us, our affiliates and partners)
(2) Allowing a third party other than you, including other Users, to use your Registration ID, password, and Data.
(3) User registration using an illegally obtained or generated Registration ID or Password.
(4) Acts of sending junk mails such as multi-post, junk mails, spam mails and chain mails, and acts of sending or writing computer viruses, files, programs, etc. that interfere, destroy, restrict, or operate the functions of computer software, hardware, communication devices, etc.
(5) Cursing, harassing, stalking, threatening, and making insulting comments or personal attacks about other people
(6) Acts relating to transactions for real money in connection with the Services (such as RMT (real money trading).)
(7) An act that infringes on the proprietary rights or intellectual property rights, or injures, harms, corrupts, demeans, defames, disparages, libels, slanders, destroys or diminishes in any way the reputation or goodwill of any person or entity (including us, other Users or other third parties). Such acts include posting or disclosing Support Emails.
(8) Acts causing disadvantage or damage to us, other Users or other third parties
(9) Distributing any content that is obscene, pornographic, defamatory, hateful, or illegal
(10) Acts in violation of laws or regulations
(11) Acts for profit within or outside the Services in connection with the Services without the approval of our company or any third party separately authorized by us
(12) Promoting sales of specific goods or services
(13) Political activities such as election campaigns and soliciting specific political parties
(14) Religious activities such as propagation and solicitation of specific religions
(15) An act of obstructing the operation of the Service, an act of causing system failure (including the act of obstructing the system’s program), an act of intentionally using a program or defected program that does not work as intended by our system for your interest, to interfere with another User’s use of the Service, or to create an unfair advantage over other Users
(16) Copy, scrape, reproduce, redisplay, reverse engineer, decompile, hack, or modify the Services, including any server or network used to provide the Services
(17) The act of using the Service by automatically repeating a specific act using a program or other means
(18) The act of circulating false information or misleading information
(19) Defaming or damaging the credibility of the Service
(20) An act of inciting a user and increasing the burden of the support operation relating to the Service
(21) Acts in violation of the Terms of Use, the Additional Terms, or the terms for Individual Services
(22) Other acts that a third party finds offensive
(23) Any other conduct that we determine to be inappropriate.
2. If you have violated the preceding paragraph, or if we reasonably determine that there is a likelihood thereof, we may, without prior notice or demand, take the below actions. We shall not be liable for any loss or damage incurred by you or other Users as a result of such actions.
(1) Caution or warning
(2) Suspension of disclosure or deletion of all or part of Message
(3) Suspension of use of the Services in whole or in part
(4) Changes or deletions of information disclosed in connection with the Service
(5) Deletion of all or part of Data and Written Information
(6) Termination
3. If you use more than one Registration ID, we may delete all such Registration IDs.
4. In the case of this Article 11 Section 1, if we suffer any damages, you shall compensate Square Enix for all such damages.
Article12 Termination
1. If you wish to Terminate, you may do so at any time by following the procedures prescribed by our company through the Termination form on the Website or, if this is not available, by submitting the Termination application form at the Square Enix Support Center.
2. If a User's Registration ID expires for any reason, it will also be Terminated.
3. If you Terminate, you may immediately lose your Points. In addition, the Individual Services registered or associated with the user at that time may also be Terminated. Upon Termination, we may remove all data in connection with the Service (including data in connection with Individual Services). Once Terminated, your account becomes unrecoverable, and permanently closed. Please review this Term of Use and Additional Terms before proceeding with Termination.
4. Please note that it is not always possible to instantly remove or delete all of your account information from our databases, and it may take some time for the Termination procedure to be reflected in our system.
5. We may Terminate a User without prior notice in the following event, or if we reasonably determine the likelihood thereof. We shall not be held liable in any way to any person for our determination.
(1) In the event of violation of any of the provisions of this Terms of Use or Additional Terms.
(2) If a new or re-registered User is found to have been Terminated by us
(3) In cases of the events set forth in Article 11 Section 1
(4) After a User’s death
(5) When there is a significant failure in the User’s email server
(6) In the event of unauthorized access or User’s violation of this Terms of Use, we determine that Termination is necessary to prevent further damage to the User or spread of such damage to other Users.
(7) Disadvantage or damage to us or third parties due to User’s failure to maintain the account accurate and up to date.
(8) Certain time period has passed since the last date of use of either the Services or the Individual Services. The specific terms shall be set forth on the relevant Website.
(9) Other cases where we determine to be inappropriate
6. We shall not be obligated to disclose to the User the reason for Termination set forth in the preceding paragraph. If we suffers any damage as a result of the events in the preceding paragraph, you shall compensate us for all such damage. In addition, at the time of Termination you shall immediately and collectively perform any remaining monetary obligations, such as paying unpaid fees.
7. Upon Termination pursuant to the preceding Sections 5 and 6, we may remove all data in connection with the Service (including data in connection with Individual Services). We shall not be held responsible or liable in any way for damages suffered by the User due to such Termination procedures.
Article13 Handling of Profile Information and Personal Information
1. Our company will handle Personal Information disclosed to us in connection with User registration and in connection with use of Services in accordance with our Privacy Policy ( http://www.jp.square-enix.com/privacy/ ).
2. In addition to the purposes set forth in our Privacy Policy, we uses Personal Information for the following purposes. Personal Information does not include statistical data or other information processed in a format that does not allow the identification of individuals.
(1) To provide Services and Individual Services
(2) To send Important Notifications
(3) Other instances in which User has agreed to separately
3. We shall not disclose or provide your Personal Information to any third party except as provided in our Privacy Policy and in any of the following circumstances:
(1) In the case of payment for the purchase of goods or Points in the Services, we may exchange Personal Information with third parties that process the payment (such as credit card companies) in order to confirm the validity of the payment method, or upon request for disclosure of Personal Information from such third party processor as determined to be necessary
(2) To provide Service and Individual Services
(3) Third parties designated by us to provide Service and Individual Services
(4) Other instances in which User has agreed to separately
4. During the period of use of the Service and for a certain period after Termination, we will retain and use Personal Information, Data, and Written Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Once it is no longer necessary for us to retain it, we will destroy or irreversibly anonymise the relevant Personal Information, Data, and Written Information.
Article14 Discontinuing the Services
1. We may suspend or terminate all or any part of the Services at any time without prior notice to the User if any of the following occurs:
(1) In the case of periodic or emergency maintenance of equipment, etc., related to the provision of the Service
(2) In the event that this Service cannot be provided due to a force majeure such as system failure or communication line failure, fire, power failure, or force majeure such as natural disaster.
(3) In the event that we deems it necessary to suspend the Service for operational or technical reasons
(4) If the Service cannot be provided due to measures based on laws, regulations, etc.
(5) In other cases where we deem necessary
2. Notwithstanding the preceding Section 1, we may discontinue all or part of the Services after notifying the User in advance.
3. We may Terminate a User if the User is likely to violate the Terms or interfere with the operation of the Service.
4. We shall not be liable in any way for damages suffered by the User arising out of the suspension or discontinuation of all or any part of the Services under this Article.
Article15 Disclaimer
1. We make no representations or warranties of the following, and to the full extent permitted by applicable law shall not be liable for any disputes or damages arising with the User or any third party due to such events.
(1) The Services shall not be subject to unauthorized attacks by third parties.
(2) The Service does not contain viruses or other harmful elements.
(3) The Service shall not be interrupted.
(4) The Service shall be continuously provided
(5) No period of unavailability of this service
(6) The contents of this Service shall not be changed.
(7) No damage is caused by the preceding item.
(8) Data, Written Information, Messages, and other information cannot be deleted or changed.
(9) No defects in the infrastructure, systems, software, hardware, etc. used to provide the Service, including any failure, malfunction, or communication failure.
(10) Use of third-party sites that provide links through the Service (including campaign information) does not cause any disadvantage or damage to the User.
(11) No damage is caused by the contents learned through this Service.
(12) The results obtained through the Service or the information itself is legal, moral or accurate
(13) No damage in connection with disputes that occur between all Users and third parties in the Services (including suggestions to conduct acts illegal or contrary to public order and morals, defamation, insult, invasion of privacy, threat, slander, harassment, etc.)
(14) User's use of the Service and the results thereof shall be in accordance with the user's wishes, purposes, etc. (i.e. No warranty of fitness for a particular purpose)
2. In addition to the preceding Section, we shall not be liable in any way for damages caused by delay, interruption, or suspension of the Service.
3. Notwithstanding anything to the contrary in this Terms of Use or Additional Terms, we shall be liable for User’s loss or damages to the extent required by the applicable laws and regulations. If Square Enix is liable to provide compensation for damage arising due to such event or in connection witih this Agreement, our liability will not exceed (i) 100 yen or (ii) the amount payable by the User to us for the Services in the month of the date of the damage, whichever is higher. The foregoing however shall not apply if such loss or damage is attributable to the intentional or grossly negligent acts of Square Enix.
Article16 Revision
1. We may revise these Terms of Use and Additional Terms at any time.
2. Announcements related to revisions to these Terms of Use and Additional Terms (such as description of the revision, effective date of the revision, and any other important information) shall be notified to the User by email, posting on the Website, or any other reasonable methods.
3. If you disagree with the revision to the Terms of Use or the Additional Terms, you may stop using the Service and proceed with the Termination procedure.
Article17 Governing Law and Jurisdiction
These Terms of Use and the Additional Terms shall be governed by and resolved in accordance with the laws of Japan, subject to the exclusive jurisdiction of the Tokyo District Court.
Adopted on September 8, 2020